Disappointing

Liked: Friendly staff
Disliked: - extremely old room - very loud AC - room was so small I couldn’t open my luggage - price too high for the room

Enjoyable stay in a comfortable...

Liked: Pleasant staff. Good location. Free loaner bikes. Unlimited bottled water.
Disliked: No elevator

Passable

Disliked: Room had a weird cleaner smell; floor was sticky; bathroom was dirty; sink too small

Exceptional

Liked: Everything
Disliked: Nothing

Exceptional

Very good

Liked: Very helpful staff. Cozy hotel with a lot of facilities.
Disliked: Our only complaint is we are still waiting for the security deposit to be refunded almost one week later. Room was very small but had a lot of facilities.

Charming ambience & character to...

Liked: On checkin (very late at night), desk clerk fixed my booking (wrong date), explained parking options, gave all access information very clearly, offered to stay at desk a few extra minutes to make sure we settled in, & briefly explained the extras (bikes to borrow, breakfast bar). Room was perfectly clean, cooled, & top floor so No upstairs noise. WiFi password worked immediately. Front entrance digital code was simple. Room furnishings included mini fridge, microwave, mini coffee brewer. Furnished with one soft chair, one tiny table, 1 bed for 2 adults. Great price for the space.
Disliked: No elevator meant 2flights of stairs to reach top floor. Bathroom was tiny but it worked. Extra charge for parking spot, but worth it because street parking was full (typical for Long Beach). One street person in parking lot, but just yelled, didn’t come at us while in the lot.

Superb

Liked: Location was nice and close to walk to the beach.
Disliked: Stairs to the room were steep.

Exceptional