Superb

Liked: Cozy, great location and design
Disliked: Breakfast could be better as it didn't taste that great or had variety of options.

Good

Liked: The staff is very friendly and helpful, the room very clean and comfortable bed. The breakfast is very well served.
Disliked: The parking is not available on site, it needs a key to be accessed. It would be helpful to receive the parking map before arrival and substituting the key with a keyless pad.

Our short stay in Venice

Liked: The hotel was good value for money , clean , very comfy bed and pillows .The personal gave clear instructions and they were very polite.The breakfast was very good .The elevator is very convenient if you have a big suitcase.Everyone was friendly and accommodating .Thank you , we had a short but very good stay!
Disliked: There was nothing that we did not like .

Great little hotel to stay...

Liked: The staff was very friendly and helpful. I had my mother staying at the place and she loved the room (very cozy) and continental breakfast.

Superb

Liked: Great, very helpful stuff The place has real Florence charm.

It was great

Liked: The staff was friendly and helpful

Very good

Liked: The promptness of the staff, the possibility to park safely, the delicious and varied breakfast.
Disliked: Uncomfortable extendable armchairs; in the suite the only windows available in the roof; some details deserve more attention for added comfort.

Oh where do I start...

Liked: The property was very nice and clean
Disliked: Nothing

Exceptional