Hotel Riu Plaza Miami Beach Guest Reviews
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1.2 miles from Miami Beach centre |
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Rondalynn Sat, 11 January 2025
Exceptional
Fonti Thu, 9 January 2025
Superb
Arcell Tue, 7 January 2025
Great place to stay.
Liked: I loved how close the property is to the water. It was an awesome hotel felt like I was at a resort. I stayed here for one night before going on my cruise the next day with my wife and two toddler boys, which the drive is like 20 min or less drive with uber/Lyft to get to here from airport and cruise port and it wasn’t expensive. My family had a great time. They have the free trolley pick up outside of the hotel which was nice. Overall great experience. Breakfast was good too. The pool was nice and clean.
Disliked: I would say to start off. When trying to check in, my debit card was declining over and over again I had more than enough money on there. But for some reason it kept declining and I already alerted my bank that I will be here but that whole situation was exhausting like more than an hour I’ll say an updated system would be advised when I called my bank about the situation they said it was on the hotel end because their system isn’t the greatest. So I paid with cash and thankfully I had the cash. The next thing I disliked was that dang enormous iguana was roaming around the pool area trying to eat everyone’s pool side food I did not like that. Next was the dinner, I’ll give the dinner a solid 7-10 it was few option that was good but it was like $65 which I could’ve ate somewhere in Miami for cheaper. And the outdoor seating was limited so we had to eat inside. I don’t usually leave reviews but I know people that like to cruise want to find places like this hotel I’ll definitely recommend here, The place was super nice
Stephen Tue, 7 January 2025
Pleasant
Liked: Location
Disliked: No robes in the room and there was no laundry service on site.
Steven Mon, 6 January 2025
Bad
Deborah Fri, 3 January 2025
Superb
Liked: The valet service was easy. Staff was very pleasant.
Disliked: I was initially given access to a room that was already in use, but the staff rectified the situation quickly.
Chrismobley Fri, 3 January 2025
Overpriced for 1 night, but...
Liked: The view was amazing from the balcony, the bar drinks and atmosphere was great, and the breakfast buffet had great variety.
Disliked: The room was ok, but unable to adjust the thermostat and room was cold.
Anthony Thu, 2 January 2025
Acceptable, enjoyable
Liked: beautiful location
Disliked: newer rooms
William Thu, 2 January 2025
Awful
Liked: Nothing
Disliked: We didnt get adjoining rooms, despite booking 8 months in advance and asking for them, The room next door was partying all night and when we asked to change rooms, the staff were unhelpful and said that was our problem and there was nothing they could do about it. One of our rooms didnt have hot water for four days despite telling front desk four times. They kept saying they had fixed it when they hadnt.
Tionna Thu, 2 January 2025
It was just what we...
Liked: We flew in town the day before our cruise. This was the perfect place. The staff was accommodating, the breakfast was amazing, the rooms spacious and clean. Wish we could have actually enjoyed the pool, the cafes and bar but we were pressed for time.