Hotel Ritz Ciudad De Mexico Guest Reviews
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0.5 miles from Cuauhtemoc centre |
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Laura Thu, 6 March 2025
Exceptional
Roxana Mon, 3 March 2025
Every good hotel
Liked: It’s right next to the zocalo
Disliked: No breakfast included
Isaias Mon, 3 March 2025
Exceptional
Roldán Sun, 2 March 2025
Exceptional
Chester Sat, 1 March 2025
Very comfy, great location, plan...
Liked: Very convenient for walking around the historical district.
Disliked: No microwave or refrigerator in room. Coffee very disappointing.
Michael Thu, 27 February 2025
Good
Alev Tue, 25 February 2025
Good value for the price
Liked: The location was perfect and the staff went out of their way to help.
Firdavs Mon, 24 February 2025
Terrible Experience – No Help...
Disliked: I checked into the hotel feeling extremely unwell with a high fever. I politely asked the receptionist to call an ambulance, and she assured me it would arrive soon. Instead, within minutes, around 10 police officers showed up. I was shocked and confused, unable to even argue due to my condition. No one explained why this happened, and in the end, I received no help. I had to go to the hospital on my own for urgent treatment. If the staff couldn’t assist, they should have at least informed me of their actions. This was completely unacceptable, and I wouldn’t wish this experience on anyone.
Alberto Sun, 23 February 2025
Good
Marie Fri, 21 February 2025
Great location but couldn't sleep!
Liked: The hotel is in a perfect location, within easy walking distance of the historic places to visit. The room was large with all necessary facilities.
Disliked: The rooms were very noisy, being able to hear anyone talking from quite a distance in the corridors. The doors slammed shut very loudly. Consequently, our sleep was disturbed every night.The sheets were too small for the bed, resulting in us getting tangled in the sheets every time you moved, also affecting our sleep.