We had a car problem...

Liked: The staff at this hotel are OUTSTANDING!

Exceptional

Liked: Friendly and helpful hotel staff, restaurant was great and the rooms were very large.

Exceptional

Liked: Nice location ,great for parking, Very nice hotel ,lovely friendly staff.Great value for money, excellent stay.
Disliked: No complaints..

Great location, comfortable room

Liked: Great location. Nicely decorated room. Plenty of space

Exceptional

Liked: Great food in the restaurant
Disliked: Lack of plug sockets in the room

Very good

Exceptional

Exceptional

Liked: Conveniently located in Ilanz (DE)/Glion (Romontsch) very close to the central train station if you are coming via public transport. Rooms are clean and modern, and you can choose between more dorm-style rooms or ones with an ensuite. Friendly staff, nice breakfast, comfortable bed, very reasonable price (compare any hotel in Zürich). I would say particularly suitable if you are travelling around the Surselva region and you need to stop in the Glion area for a night.
Disliked: There is nothing I didn't like, it was exactly what I hoped for. For travellers that might be inclined to lie in, the hotel is quite close to the (not that busy) train line. However if you are lying in, you are doing Surselva and Switzerland wrong, you should be up early and out hiking.

Superb

Liked: Very good location, good restoran at the hotel, friendly staf. Relative good breakfast.