Amazing hotel and staff, wonderful...

Liked: Amazing buffet breakfast, location, secure underground parking at the hotel, the hotel bar, close distance to the square,
Disliked: Pillows on the bed, central heating very hot

Large, comfortable room, great location.

Liked: Large comfortable room and nice bathroom. Location couldn't be much better for everything to see in Bruges. Bed was very comfortable.
Disliked: We stayed in an upstairs room which had a small, steep set of stairs. Request downstairs ground floor room if you have large bags or mobility issues.

Great stay room was not...

Liked: A wonderful hotel
Disliked: Room was a broom Cupboard. I am six foot and it’s was not nice experience. I happy to not leave negative feedback on site , but I am booking for next year and I don’t want that room again.

Exceptional

Perfect city break hotel!

Liked: Lovely property, beautiful main hotel and the residence was great as well. Staff were super friendly and the location was perfect for city exploring.
Disliked: Everything was great, the only very small issue was the rooms are not sound proof at all so you can hear everything from outside the door.

Very welcoming and friendly staff....

Liked: Central location
Disliked: The room smelt fusty. Problems with the plumbing in room 33

Lovely town, hotel in great...

Liked: Location, super breakfast, helpful staff
Disliked: Room was awful (room 40). Bad smell in room, also sloping roof was a nuisance.

Exceptional

Wonderful few days in a...

Liked: Quiet, peaceful, charming.
Disliked: Only gripe was the fact that on one visit to the ladies, all soap dispensers were empty. Otherwise the toilets were immaculate and looked lovely but no soap to be seen which was not good.