Exceptional

Great hotel. Clean, comfortable perfectly...

Liked: Location is excellent. Room was spacious, great modern bathroom and a balcony.
Disliked: We tried getting in early as our train left us in Pamplona around mid-day. Check in is at 4:00 pm and they make no exceptions. We had to walk for around 3 hours in pouring rain as the hotel does not have a cafe or living room for us to wait on.

Superb

Liked: Location, staff
Disliked: Buffet breakfast could be improved... very little fruit and not prepared (nor even peeled). Also, announced room service, but only for breakfast, however, there's plenty of options to dine out nearby.

Exceptional

Great base for a visit...

Liked: 1) Good quality modern internal renovation of an impressive old building in the pedestrianised historic part of the city. 2) friendly, helpful staff with good English.
Disliked: 1) No kettle/ tea & coffee facilities. This is apparently quite common in Spain. 2) be prepared for a short walk from the public carpark.

Superb

Exceptional

Disappointing

Liked: Hotel has an excellent location and beds are comfortable. Breakfast has many options and staff is friendly.
Disliked: Not for business or work, definitely. Desktop is minimal even for laptop without mouse, visits even business meetings for 5 minutes are totally prohibited any time, and this is not written anywhere.

Highly recommend

Liked: The bed was very comfortable with soft linen. We were on the 4th floor with balcony overlooking the square. Very clean, minimalist & spacious.
Disliked: Nothing.