Superb

Liked: big room.good location.
Disliked: if WiFi is stronger and stable it will be perfect.

Not as expected

Liked: This hotel has a great location that is in the middle of CDMX. The hotel staff is nice. The hotel seemed clean and well kept.
Disliked: We did not like the street the hotel is located on. The hotel is the nicest business on the street. The rest of the street is rough. The AC in our room was very loud. We asked for someone to look at it. We never received word that it was looked at, and the offered solution was a fan but we never received a fan. We didn’t really want a fan because we tried opening the window, and the air was not fresh even in the middle of the night. The air smells like vehicle exhaust. This hotel did not feel like a 4-star hotel.

Great hotel, friendly service and...

Liked: The breakfast was really great and the location felt very safe and the environment was very lively. The rooms were really spacious and the bathroom/shower was really nice.
Disliked: There is quite a bit of street noise. Including one gentleman riding around on his bicycle with a speaker advertising tamales etc. Earplugs are a must. The bathroom is great, but the water from the shower does leak onto the bathroom floor after your shower.

Exceptional

Exceptional

Bad

Disliked: the day I check in at 11:50AM.I was told if pay 500 peso. I can get the key. Otherwise I have to wait after 3 PM. I have been to over 80 countries with 300 hotels. Its my first time & I was shocked by their understanding of service.Maybe the location made it?

Overall pleasant however, they need...

Liked: We enjoyed the location as it’s close to everything. The room was perfect super comfortable.
Disliked: The WiFi is terrible and the walls are very thin so you can hear people in their rooms.

Very good

Liked: Great location, and amazing value for money

Very good