Exceptional

Superb

I had a wonderful time...

Liked: Everything was amazing about the property! The rooftop, the service, the gym, the rooms were all excellent
Disliked: The A/C in the rooms is not the best

Good

Beautiful Hotel, ergonomically comfortable pillow...

Liked: Although expensive, this Hotel was beautiful, the staff was extremely friendly and helpful. The bed and especially the pillows were like sleeping in a cloud sculpted to my body. I seriously thought about taking a pillow home with me if I knew I could get away with it.
Disliked: The cost, the fact that my car was so far away and had to pay for valet parking every night I stayed and had to have the car driven up to the hotel in order for me to get anything I needed from the car.

Superb

Superb

Bad

Disliked: Subject: Urgent Complaint Regarding Partial Refund of DepositsDear Management,I am writing to address an issue concerning the refund of my deposits. During my recent stay, two deposits of $200 each, totaling $400, were taken as security for incidental charges. I was informed that the full amount would be refunded upon checkout, as I did not use any additional services or incur extra charges.However, I have only received a refund of $117, which is significantly less than the total deposited amount. This discrepancy has caused me considerable concern, as I was expecting the entire $400 to be returned.I kindly request that you investigate this issue and provide clarification on the missing funds. Please ensure that the remaining amount is refunded promptly, as I have fulfilled all requirements for a full return of my deposits.Thank you for your attention to this matter, and I look forward to a quick resolution.Sincerely, Chingiz

Exceptional