Hotel Paradox Autograph Collection Guest Reviews
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1.4 miles from Santa Cruz centre |
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Judee, Carmel-by-the-sea, visiting Santa Cruz Civic Auditorium Mon, 11 February 2019
This was an excellent hotel. The staff was very friendly and accommodating. Room was comfortable and quiet. Appreciated the hotel shuttle to the venue.
Liked: The staff were very friendly and accommodating.
Disliked: The in-room coffee maker.
David, Bloomington, visiting Rio Theatre Santa Cruz Fri, 14 June 2013
Just stumbled on this with no expectations; very nice property; recommended.
Liked: Beautiful hotel, pool; convenient; great folks.
Kogchakorn Sun, 10 November 2024
Bad
Mario Sun, 10 November 2024
Superb
Liked: Awesome place. The room was great. Beds amazingly comfortable… like sleeping on a cloud!
Disliked: Na
Elaine Sat, 9 November 2024
Very good
Kimberly Thu, 7 November 2024
Communication for resolution is very...
Liked: They offered a refund and I reached out multiple times and have not gotten a response. First room smelled like smoke and the next room had stains that looked like blood on the curtains.
Disliked: They offered a refund and I reached out multiple times and have not gotten a response. First room smelled like smoke and the next room had stains that looked like blood on the curtains.
Heffel Sat, 2 November 2024
Exceptional
Hailei Thu, 31 October 2024
Beautiful location with wonderful amenities...
Liked: Beautiful
Disliked: Nothing
Juliet Tue, 29 October 2024
Superb
Liked: Comfortable hotel with character and super helpful and friendly staff. Room is great! Nice pool and facilities.
Disliked: Everything was fantastic
Megan Sun, 27 October 2024
Exceptional
Megan Sun, 27 October 2024
Exceptional
Kelsey Mon, 14 October 2024
Passable
Liked: Check in was good and the room was good
Disliked: Room service was bad. Ordered room service at 8am, said it would be a 45 min wait which was fine. After an hour we called to check on it and they said they’d bring it up soon. After about 10-15 mins I received my meal but they didn’t bring my boyfriends and they said it would be another 10-15 for his food. After 30 minutes I called again to check and they said it was being packed up and it will be up in a minute. 15 minutes later we still didn’t have his food and had to leave. Also while we were getting ready to leave a worker unlocked our room and opened the door without knocking while I was sitting on the bed