Last year’s visit was better...

Liked: In general it has everything . The food is good and the location is great.
Disliked: This time I felt the team mainly during breakfast seemed tired sometimes /some of the them lacked the tactfulness and decorum in dealing with customers requests .

5 stars? Its a joke!

Liked: Helpful and understanding personnel!!! Refunded me the parking cost for all the inconveniences. Complimented 2 extra water bottles. Let me keep the car in the garage for a few more hours after check out.
Disliked: Very outdated interior. No coffee machine - has to request. They brought a nespresso machine, 4 low quality (not Nespresso) coffee capsules, 2 teabags for 2 people?! Cups without paper tissues. No cream for coffee. Slow internet - couldn’t stream a movie. Toilet is too high - for tall people only! Toiletries were only for one person.

Superb

Exceptional

Superb

Very good

Liked: Big spacious and very comfortable room. I even had a bath which was a great way to relax.
Disliked: The hotel seemed to be a bit easy for strangers to gain access to, and during my breakfast i came back to my table after getting a coffee to find a stranger had walked into the hotel, sat down at my seat and was about to steal my phone before I came back. But the facilities were amazing

Very good

Liked: It is a great hotel.

Exceptional

Superb