Hotel Palace México Guest Reviews
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0.8 miles from Cuauhtemoc centre |
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Rafael Sun, 9 February 2025
Generally the good is a...
Liked: I like that it is in walking distance to monuments and historic center and you have access to lots of public transportation.
Disliked: The only thing I recommend is that now is time to pay attention to some remodeling , it started to look old (floors and bathrooms in some rooms ) and renew the towels because the ones they put in our room were coming apart in the edges and looked in need of replacement.
Anonymous Mon, 27 January 2025
Very good
Ali Sat, 25 January 2025
Exceptional
Liked: Amazing
Luis Sat, 18 January 2025
Good
Liked: Location.
Samuel Tue, 14 January 2025
Overcharged for a dirty room
Disliked: Sheets were covered in obvious stainsRoom had a large number of hairs all over the bed, pillows and floorWere charged more than the price given on booking.com
Vladimir Sun, 12 January 2025
Good
Montoya Fri, 10 January 2025
Very good
Kumar Sun, 5 January 2025
Exceptional
Lucie Sat, 4 January 2025
Very poor
Liked: Location is nice
Disliked: Due to our flight (arrival time 3.30am) I chose this hotel with 24 reception (booked for 2 nights). It’s was communicated to the hotel up front that we will arrive 4-5am (more than 24 hours upfront).After the arrival at like 5ish am, we have been told that our booking was cancelled. But we can stay, we just need change room in the morning. There was language barrier and they mention that the room we booked is not clean. So we agreed to move rooms, paid and went to the room. Turned out that the room we got for first night was not clean. So they charged us full night for dirty room! After the complaint they agreed to clean the room. We waited in lobby around 10min so they cleaned it (don’t think the room was properly clean after 10min, but we have been tired after long flight).Next day room didn’t have proper windows, so it was cold (but it was written in desc that no AC, so expected). But in the square close by was market with super loud music till 1-2am and imagine the “quiteness” in the room if you don’t have proper windows.
Palencia Thu, 2 January 2025
Good