Exceptional

Liked: Nice and tidy. Extremely comfortable bed. Size of the room was good. Good noise isolation level.
Disliked: Nil. All was good

Exceptional

Liked: fabulous breakfast choice

We do NOT recommend. Save...

Liked: Good location.
Disliked: We recently stayed at Hotel Placa Berlin (8-11/10). We had problems with the standard of the hotel rooms we were given, as well as the treatment we received from Mr Skerra at check-out. At check-out, Mr Skerra informed us that there was no point in sending a complaint by email, as he is the one who reads the email and that the complaint would not be taken into account.We tried to inform Mr Skerra of our experiences, especially with the one room of very poor standard. Our stay was grossly overpriced. Our 16-year-old son got the shower head in his forehead when he was taking a shower the night before we left. Said shower head was very dirty. My husband stepped on something wet from the radiator when he was going to open the curtains. The room was outdated and so were the surroundings on the floor. This is supposed to be a 5 star hotel which we paid 433 eur per night pr room, we had 2 rooms and a total of eur 2600. This did not include breakfast, which was a whopping 39 € PR PERSON.We politely approached Mr Skerra to express our frustration with the overpriced dated non 5 star rooms. We experienced being accused of lying by Mr Skerra. We offered him to come up to the room with us to show him the problem with the wet carpeting, but he didn't want to. He kept repeating that we should have told him before, but we were not comfortable going down to reception at 10 in the evening when we were leaving the next day and wanted to sleep. We think it should be enough to say the following morning, at check-out.We mentioned the wet carpet problems from a leaking radiator to a hotel employee early in our stay but were told that the hotel was full. Mr Skerra accused us of lying again. We travel a lot and always book 5 star hotel and happily pay the price for modern, quiet and clean rooms. At Hotel Palace we got 2 rooms on two different floors where one room was old, outdated, noisy, leaking radiator, dirty shower head which also fell on our son. Far from 5 stars.

Exceptional

Great location and lovely modern...

Liked: Lounge seating area was lovely and spacious. Breakfast was filling with lots of options.
Disliked: There is a sewage smell problem on the 7th floor. You smell it in the corridor and in the room. We had to keep the windows open most of the time. It's pretty off putting.

Exceptional

Great hotel friendly staff and...

Liked: Great hotel friendly staff and great breakfast. True value for money. The rooms are Excelent and a great bed and bathroom. Located very central close to U-Bahn and S-Bahn station Zoölogische Garten. Across the street from Bikini Berlin.
Disliked: Nothing.

Highly recommended.

Liked: The location is excellent, the room is very comfortable, and the breakfast is fantastic. The staff is very helpful.
Disliked: The room service was not very efficient, it took rather long to arrive and they forgot the grated cheese for the pasta once and, by the time they asked if they should bring it, it was much too late.

The best one

Liked: Everything was absolutely amazing, breakfast, pool, room, service was high levelThis is my favourite hotel for sure100/10