An old building with a...

Liked: The first room was freezing cold but they provided a little fun heater and changed the room to a better one next day. Bigger and warmer. The staff are very kind and attentive. The building is old but it is set up easily for handicapped people with small ramps and elevator. Breakfast is very delicious, don't miss croissants. But dinner time is very busy even on Monday night. Better make a reservation.The location is excellent. Easy to access most sightseeing spots.
Disliked: We stayed 3 nights, but the first night had no heating. They were fully booked so they couldn't change the room. That's understandable because it was the first Saturday of November. But my travel companion is handicapped so he had severe pain in his legs. Shower is not comfortable for a handicapped but it was fine for me. Also, they have no safety box and fridge in the rooms. If you need to store medicines cold, that's a problem.

Exceptional

Exceptional

Liked: The staff were friendly, welcoming, and helpful. Both breakfast and dinner were delicious, and the location was excellent.

Exceeded Expectations

Liked: Breakfast was very good! The atmosphere was charming. Everyone was friendly.
Disliked: No complaints. Everything was good.

Disappointing!

Liked: Breakfast was good. Instead of a buffet it was croissants and eggs done as you like.
Disliked: It felt dirty the moment I walked in. Dark and strange. Depressing.

Exceptional

Location was excellent but difficult...

Liked: Excellent location and accommodations
Disliked: Breakfast is as average with limited choices

As above

Liked: Boutique, individual, arty, touch bohemian elegant charm, laid back understated but efficient relaxed atmosphere, great feel, great atmosphere. So much better than bland hotel chains
Disliked: Some noise early morning 5.39am staff talking rather loudly filtering up to our window.

Amazing hotel in a perfect...

Liked: Fantastic location, so central to everything. Great breakfast. We ate in their restaurant the night before as it was my husbands birthday and they brought a surprise out for him which he wasn't expecting with a glass of prosecco each.