The hotel was clean and the staff was great. We will definitely stay there again.

Beautiful room

Liked: Staff was very nice, room was beautiful.
Disliked: The elevator was annoying and kept skipping my floor.

DO NOT stay here. Extremely...

Liked: Lobby has been redone and is beautiful, as is restaurant and bathrooms downstairs. Staff is nice. Location is great if you want the LES vibe.
Disliked: Only one elevator worked and was used by 19 floors of guests and cleaning staff so you had to wait 10 min sometimes to go up or down. Rooms were DIRTY. The floor of our bathroom had remnants of powdered makeup all over it, the back of bathroom door had dirt and traces of snot on it, and cleaning lady left a banana peel and pistachio shells on table AFTER cleaning room. Elevator indicator sign is duct taped together. Ceiling of elevator lobby is cracked, visibly dirty, and looks unsafe. Hotel room windows need a cleaning. Compared to the redone lobby and restaurant, it feels like you are in a different hotel entirely.

Passable

View is AMAZING

Liked: View was amazing
Disliked: It's a beautiful set up but needs a light upgrade (not a smart tv) also work on cleanliness

elevator not working affected the...

Liked: location convenient in les

Exceptional

Liked: Room - more than perfectview - the bestlocation - exellentbut the best: the lovely staff makes this hotel very special, I FOUND MY HOTEL , A FAMILY

Exceptional

Good

Friendly staff

Liked: Great front desk staff. Maintenance and cleaning staff were also very nice and diligent.
Disliked: A bit loud in our room. We could hear the traffic and noise from the street even though we were on the 11th floor. It was also super windy throughout our stay and the balcony door was closed shut with duct tape. It would constantly be pushing the door and making some noise throughout the day and night. Also only one elevator was working which was annoying.