Very good

Miserable.

Liked: The service was fine. The location was fine. The cleanliness of the hotel was fine.
Disliked: The room was the noisiest I have ever stayed in. The sound was a steady 50 decibels in the bedroom and 60db in the shower. This is way louder than acceptable for a hotel room. I only manage to sleep in fits and starts, waking almost hourly and finding it hard to get back to sleep. Quality of sleep ought to be the premium consideration for a hotel. I realise this problem only applied to the particular corridor on which I was unfortunate to stay. Apparently the hotel was full so staff were unable to exchange rooms for us. The offer of ear plugs and a free breakfast was laughable and I would advise any future customers to avoid Room 403 and those adjacent at all costs.

Exceptional

good

Liked: Clean and neat.Good location to sites I wanted to see.
Disliked: The barn door on the bathroom interferes with privacy.

Very good

The worst hotel

Liked: Nothing
Disliked: The staff was very rude, they gave me a dirty room , the water was turned off from 12pm-4pm then they changed me $200 extra talking about some fee you get back, I had to call them to ask where was my $200., the walls or thin you hear people talking, I give this hotel a -0 out of 10

Superb

Beautiful room but disappointing stay

Liked: I chose this to be a luxury night before we flew back from JFK the next day after a 10 day trip. It was about 1hr 20mins from the airport so good location for that. The room (junior suite) was beautiful, spacious, nice decor and very comfy bed. Good shower and lovely bathroom. Good meal in the restaurant.
Disliked: What the photos completely fail to show is that this is right next to a motorway, so the noise is horrendous leading to a poor night’s sleep. I think that’s misleading. The hotel wasn’t full and yet they put us as close to the road as we could have been which was a strange decision. Reception staff weren’t particularly welcoming or helpful. Our waiter in the restaurant was super. Coffee facilities in the room were poor, only two sachets of decaf coffee, powder creamer and paper cups.

Exceptional