Excellent location for value

Liked: Location within km of train, busy street, helpful staff
Disliked: Busy street and most of Florence is

Exceptional

A convenient location and decent-sized...

Liked: Great location for our one night stay and good communication enabling a late check in. We were also allowed to leave our luggage the next day, saving the trouble & expense of baggage storage. Close to the railway station, shops, eateries and the historic city centre.
Disliked: Air con wasn’t working and there was a leak in the bathroom. Otherwise, room & facilities as expected.

don't know

Liked: cleanliness. location. friendliness
Disliked: no proper cups in bedroom only one or two paper cups for three people and not even this everyday yet kettle and condiments provided...pity

Very good

Liked: Great for familes with kids

Passable

Liked: Close proximity to attractions
Disliked: Air conditioning wasn't working

Hostess made the stay easy...

Liked: There was none
Disliked: Stairs.

Very g00d

Liked: Staff, Felipe went out of his way to rescue us. We were dropped off at the wrong hotel by the taxi driver after the lobby had closed. He came and found us and brought us to the hotel.
Disliked: Room was dark, but of course we did not spend much time there.

would stay again maybe for...

Liked: The location from the train station is great! lots of yummy food very close by BUT SO LOUD!!
Disliked: It was incredibly loud ALL NIGHT, also check out is very early