Exceptional

Excellent service! Brilliant hotel

Liked: Excellent service. Your staff were outstanding. Especially Timothy who went the extra mile when we arrived as a last minute booking late at night. Everyone went out of their way to make our stay very memorable, including the kind lady who arranged a lovely bottle of fizz for my birthday. I would highly recommend your hotel. Thank you.

Superb

Exceptional

Very good

Liked: As I was travelling and was very early the team did their best to accommodate me to an early check in, lucky it wasn't high season. Facilities and staff are excellent. Location so close to everywhere. You even get a nice surprise during your stay....I will keep that as a surprise, a lovely touch. Thank you all at Hotel Napoleon Memphis

Exceptional

comfortable hotel helpful staff

Liked: location was very good easy access to Beale street and places of interest for us
Disliked: air conditioning wasn;t working properly in our room but staff resolved our problems - offered another room or deduction in the bill, Resolved to our satisfaction this should be in liked option

Super clean and classy hotel...

Liked: Staff. Super clean. Comfortable. Tasteful decor. Location. Allowed late check out.
Disliked: Not super cheap but good value.

Very good