Hotel MX Roma Guest Reviews
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1.1 miles from Cuauhtemoc centre |
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Boni Mon, 17 February 2025
Superb
Aude Mon, 17 February 2025
Very good
Benjamin Sun, 16 February 2025
Very good
Italia Wed, 12 February 2025
Exceptional
Lina Mon, 10 February 2025
Exceeded expectations and a great...
Liked: I liked how convenient it was to walk around Roma from the hotel - we were very satisfied with the location. The two twin beds were very comfortable, the room was clean, and the staff were friendly! Also a great breakfast. All around, would recommend.
Andrew Sun, 9 February 2025
Superb
Siew Sat, 8 February 2025
Good
Liked: Location in Roma near many good restaurants and bars. Comfy beds and pillows. Big room with 2 double beds
Disliked: Windows are frosted, you can’t look outside, can be claustrophobic for some. No toiletries provided, no tissue papers.
Lindsay Wed, 5 February 2025
Clean and comfortable hotel in...
Liked: Brilliant location, clean and safe area, small choice for breakfast but perfectly good.Rooms clean and comfortable.
Italia Wed, 5 February 2025
Exceptional
M Mon, 3 February 2025
DO NOT STAY HERE AND...
Liked: Location.
Disliked: This is my first & last time booking through Booking.com. I will never make this mistake again. When I needed to reach out to them in regards to my stay, I was unable to contact them by any quick means, i.e. phone call to either of the numbers they have listed on their site. I was disgusted by the conditions of my room, and the only redeeming grace with this stay was the location. I will also note that they claimed to have make a mistake and charge me double the rate booking.com quoted me, but did bring this error to my attention so I will give them that. Otherwise, the conditions of the room were disgusting and give credit to the saying, you get what you pay for. There was visible mold in the shower due to the fact there is absolutely no ventilation in the room that it would allow for the moisture from the shower to escape. The windows are unable to be opened. There were also numerous times during my shower where the water would almost essentially cut off while I stood and waited for it to return to the barely there water pressure that I started the shower off with. In addition to that the shower ran cold most of the time or scorching for minutes. There was barely any comfortable in between. I can overlook the uncomfortable mattress because that’s likely a personal preference, but there were numerous hairs found on my bedding. The towels were also disgusting and I wish I had included a photo to show that used conditions they are in. I did ask on numerous occasions, at least three times, to speak with a manager, and was continuously told that they were at a end of month meeting so they could not be reached, but would reach out to me when available so as much as I hate to post this bad review, I did in fairness give the manager time to reach out to me and feel as though I’m only doing my due diligence to warn others before booking this hotel.