Hotel Moon & Sun Porto Guest Reviews
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2.0 miles from Oporto centre |
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Leonora Sat, 15 February 2025
Very good
Liked: Friendly staff, and very welcome drink on arrival.
Disliked: Bit tricky to find, in a side street which fooled even Google maps
Aya Fri, 14 February 2025
Overall, the hotel was a...
Liked: Overall, the hotel was comfortable, and the staff was welcoming. Its location was convenient, being quite close to all the city’s main attractions. Upon check-in, we were greeted with fruit and water, and throughout the day, snacks were available on the -1 floor. The bed and pillows were comfortable, and the bathroom was spacious, featuring a nice shower and a sufficient supply of toiletries.
Disliked: However, the view from our room was underwhelming, and at night, the noise from nearby bars made it difficult to sleep. Room service was consistently delayed—on the first day, the staff member entered our room but only took a dish and refilled the water without cleaning, despite the “clean room” tag being placed. We had to call and request proper cleaning, which took over half an hour. The following day, when we returned in the late afternoon, housekeeping was still working on our room, which felt quite late for a cleaning service.
Sandra Wed, 12 February 2025
Would Recommend
Liked: The location is great, the staff was friendly, the hotel was quiet and clean, breakfast was good with a lot of options, and the room was spacious enough. They offer a welcome drink and a snacks with tea and coffee in the afternoon. We were very happy with our choice to stay here and we would definitely recommend this hotel and would stay here again.
Disliked: The ONLY thing we didn't care for was the lighting in the bathroom. The mirror seemed like it was tinted. Even with all the lights on the mirror was way too dark to be useful.
Patricia Wed, 12 February 2025
Superb
Shiran Sun, 9 February 2025
Superb
Marc Sun, 2 February 2025
A lively boutique hotel in...
Liked: Modern and central. Accommodating staff.
Anne Tue, 28 January 2025
Perfect hotel to stay in...
Liked: Great hotel, location, parking (with valet service) nearby, staff helpful, welcome drink and welcome dessert in the room, room upgrade, early check-in, cookies for the road, clean rooms, ...
Disliked: everything was great
Nikita Sat, 25 January 2025
It's weird to read all...
Liked: A great location and exceptionally welcoming staff. Welcome drinks and some sweets were cute.
Disliked: The hotel desperately needs renovation. Hardly something worked in our room: The door to the bathroom didn't properly close, one of the USB sockets didn't work, the air conditioner lived its own life. The room was absolutely tiny—you never expect this from a "four-star" hotel. And noise of course: Hardly any sound-proofing—you could hear people walking upstairs and in corridors, there's a very popular and loud bar just a few meters from the hotel with loud music audible very late.
Heidi Thu, 23 January 2025
Excellent location, service and room!
Liked: Location was fabulous. Clean and very comfortable rooms. The staff were excellent!
Disliked: Nothing, we loved everything about it.
Ambiory Wed, 22 January 2025
Great location, exceptional service.
Liked: Everything looked new and clean, its location is perfect, but what was outstanding was their staff, specially Renato who helped us must of the time.