Exceptional

Liked: Amazing hotel with great location at the heart of the city. Nice rooms and lovely staff.

Good spot for short duration...

Liked: Location is great, easy access from the train station and info centre is just beside.
Disliked: A little loud in the evening. Music from nearby bars was a bite of a distraction when in the room trying to get some sleep.

Good

Exceptional

Liked: Perfect location , just outside Luzern train station Nespresso machine provided Comfortable room and bed Strong wifi connection
Disliked: None

Very good

Exceptional

Bad

Perfect base to explore Luzern

Liked: Excellent location. Friendly, helpful staff.
Disliked: Nothing

Great Hotel/Awesome Staff

Liked: The Hotel was located at a perfect location, using the underground access you come out at the hotel entrance. The room provided by the front desk was excellent, and the front desk and breakfast staff were awesome and helped us with all our queries. The room was clean and heating provided was adequate and good. I would definetly stay here again in the future, provided the issue mantioned below is taken care of.
Disliked: The only issue and hence not a perfect 10, was the wi-fi....in the current world we live in, quick and seamless access to wi-fi is mandatory and no longer a luxury. With the weak signal and continuous dropping (needing one to reconnect every 5 mins), I had no other option but to pay for a local SIM card to have access to emails and work related meetings. I request the management to install signal boosters, as this is the only issue which is affecting the rating of this otherwise excellent hotel. Thank you.