Very good

Very good

Liked: Perfect but the AC was not working in April

Good

Liked: The location
Disliked: The suit I have booked was a bit disappointing, it's not worth the money, old furniture and design, the room was very hot I couldn't sleep literally, I wish they work more on the interior of the hotel

Exceptional

Exceptional

Exceptional

Expensive for what was available...

Liked: Liked the view
Disliked: The hotel was a very expensive considering the renovations have resulted in NO facilities and extremely disappointing. The was NO bar which is somewhere we like to go and relax, the room allocated as a replacement was gloomy, uninviting and uncomfortable, QR code just gives you a food menu, altogether very disappointing, the fruit bowl looked like it had been there for weeks dried up and inedible. The sweet jar was nearly empty (not that I eat sweets but should have been full), cakes totally uninteresting, tortillas stale and bowls nearly empty, no one came to see how we were after an initial visit to fill up the kettle. if you are going to close parts of the hotel for renovation then reduce the price or give your guests other decent facilities!!!!!Breakfast: very little choice of hot food unless you paid EXTRA!!! to me breakfast included means all inclusive. The scrambled eggs were nearly cold, even just after the pot had been filled up. The chicken sausages a joke at least you could have done bacon. As there were so few guests it would have been less wasteful to take orders and cook fresh. There were no fruit pots when we got there didn't know they should have been there as no empty spaces. My tea was very weak and rather cool after the first cup. It is a good practice to heat a ceramic pot before making the tea, it heats the pot so when the boiling water is added to the tea it brews better.

Quaint & perfect for a...

Liked: The location was perfect for what we wanted, walking and shopping, cafe, lunch. Also, the new rooms were very clean! And I liked the Rituals soaps!
Disliked: NA

Exceptional