Disappointing

Liked: Bathroom door paint all peeling off. Air con was not working throughout the whole hotel despite being included in the price and not receiving any discount. Our room was boiling on arrival, thankfully the technician brought us a fan. Carpets were filthy, there was no milk in the room and when you request this at reception, you get given powdered milk which is appalling considering the price for a nights stay. Kettle leaks everywhere when pouring. Be aware there are no teaspoons in the room only wooden stirrers so useless if you bring your own sugar or coffee. States that adapters are available from reception but these are actually €15 to purchase. TV doesn’t work properly when trying to change channel. Overall disappointed for what we paid.

Professional

Liked: Check in takes too long and every time it seems they have a hard time retrieving my booking, where i can show it to them instantly by phone.

Pleasant

Liked: Overall a good stay in a nice location of Paris. A nice quiet neighbourhood but still easily accessible to.the center. The hotel was okay on the whole but not perfect. We visited in April and temperatures were 20 degrees, our room was sweltering and the air-conditioning doesn't work. Quite an uncomfortable couple of nights. We also requested a cot before arrival but there was not one avaliable when we arrived! Luckily we had our own with us but still it made it more difficult than it needed to be. For some families that could be a deal breaker. We booked through booking.com so perhaps there was an issue with that. The car park at the hotel is strange. You can't book it with the hotel in advance, just take your chances and hope there is a space when you arrive. We found the same car park using 'zenpark' for half the price so booked it to secure a place well in advance. You can't access the car park directly from the hotel, you have to go into their apart hotels building next door and down 2 flights of stairs, (the lift was broken) Or walk round the block on foot. However if you don't book with them, they will not let you access the car park from the building next door by providing a code, and they make you walk around the block. Keep in mind this is the same car park and they knew i was a guest at the hotel! This was frustrating as it was their error I had to walk to and from the car to fix! Also not ideal with two small children having to walk to and from the car each day. Overall an okay stay but could be made better.

Nice place to stay

Liked: Close to metro station, very good breakfast
Disliked: A/C was not working

Very good

Terrible

Liked: Breakfast was awful got charged €40 for 2 people and all that was available was scrambled eggs and toast which we had to ask for as all the containers with the food were empty and no one was refilling them
Disliked: Room stink of sewers from the shower drains air con was broke constantly blowing warm air and it was hot enough also window was broken so couldn’t get any air awful room

Exceptional

Good

Bad