Bad

Liked: Absolutely Horrible Stay – Not Worth 4 Stars!I don’t even know where to begin. This was by far one of the worst hotel stays I’ve ever experienced. First of all, the bed sheets were clearly not clean, and the furniture and curtains were extremely old and worn out – nothing like the pictures online. To make it worse, they don’t even offer complimentary water, which is shocking for a so-called 4-star hotel.When I first entered the room, I found leftovers in the fridge – clearly showing the room hadn’t been cleaned properly. The AC was not working during a heatwave, and despite reporting it every single day, no one did anything about it. The level of neglect is unbelievable.This hotel is a complete disappointment. Do yourself a favor and stay somewhere else. They seriously need to reconsider their star rating – this place barely qualifies for 2 stars.

Exceptional

Very good

Good

Pleasant

Disliked: definitely not worth the price, old rooms / needs renovation

Exceptional

Great location in Milan

Liked: Super spacious apartment. Very helpful staff. Close to a train station and walking distance to the Naviglio area
Disliked: Check out at 10am. Really?

Very good

We would recommend this hotel...

Liked: Location is good for walking into centre of city - 30 minute walk to Duomo. Also Good connections by city trams. Lovely pizzeria right next door. Also restaurants and bars along Naviglio canal. We especially enjoyed Bar/cafe Navaglio 48. (15 minutes walk) We ate out all of the time just because we wanted to and not because the hotel was lacking. They have a very clean and welcoming restaurant.
Disliked: Unclear on daily replenishment of water, tea and coffee.