Very good

Liked: Fantastic location in the heart of Biarritz, friendly welcome, large room and everything was spotlessly clean.

Superb

Exceptional

Liked: Location was just in the main centre, great location

Good

Liked: Location. Comfortable beds. Good shower.
Disliked: Tired Mercure compared to other Mercure hotels. The separate toilet to the shower room remains a bizarre set up with no sink to wash your hands, and this one was tiny so your knees touched the door when you sat down!! Paper cups and rubbish tea selection in the morning not conducive to a good cup of tea to start the day.

Superb

Very good

Comfortable, clean, well located hotel

Liked: Great location, very clean, comfortable beds.
Disliked: Air conditioning wasn’t working. The hotel ran an emergency fire evacuation drill at 11:48 in the morning, which is fine. The alarm was barely audible in the room, if I were asleep, I would have slept through. When we got downstairs, the hotel staff were all at the assembly point and being accounted for by the drill coordinator. They seemed oblivious to the fact that they had guests! There was no checking of the our room or accounting for us when we leaving the building. A bit strange.

Good

The location was fantastic, the...

Liked: Comfy bed, lovely staff and the option to leave my bag at the hotel after check out whilst I kept exploring. 10/10 location.
Disliked: I thought the breakfast was a little too expensive for what you receive.