Nice, comfortable room with a...

Liked: Clean and spacious. Well situated for the city centre.

A Frustrating Experience

Liked: Location
Disliked: This was our third time at this hotel but on this occasion, our stay at Mercure Dijon was far from relaxing.After an exhausting day driving, we got to our room to rest but from 8:00 PM to 10:30 PM, a dog in a nearby room barked continuously, disrupting the entire floor. We reported the issue to reception twice in person and once on the phone, but no action was taken to resolve the problem.The staff lacked of any type of initiative or problem solving skills to tackle unexpected issues. It was only then we realized that the hotel allows guests to leave their dogs unattended in rooms—a policy that clearly impacts other guests' comfort. If you're planning a stopover for a restful night, I’d advise looking elsewhere. I hope the management takes steps to address this issue and improve their response to guest concerns.

Exceptional

Superb

Exceptional

Great hotel in central location...

Liked: Lovely room. Clean and a comfortable bed.
Disliked: Restaurant.

Very good

Exceptional

Liked: Stunning very friendly and comfortable

Very good

Liked: Parking excellent and underground and secure, easy to find