Very good

Good

Liked: The hotel was really good
Disliked: Every time I had to go out of the zone I had to pay to get back in.

Poor

Liked: Not bed

Found a bed

Liked: It had a room available on a fully booked night in Madrid
Disliked: We got put in smoking floor and we are non smokers, room smelt of smoke

Very poor

Disliked: The room had no ventilation of air. It was very hot. When i asked for air conditioning they told that in October they don’t provide, nor the fan. They asked me to open k windows, it was very noisy outside when I opened the windows and I couldn’t slept all the night. The beds had wheels below which kept beds moving. Very poor accommodation according to a 4 star hotel.

A Good Hotel Meeting My...

Liked: Check in / check out was easy. Staff were all friendly and efficient.Room was well appointed, clean and comfortable.Plenty of parking.Nice breakfast.
Disliked: When selecting the Hotel, the website stated, the restaurant would be open during my visit. It seemed, that this is not the case. The restaurant only appears to be used for breakfast.All was not lost though, because, food (mainly pizzas) could be ordered in. This was accomplished, with the help of the reception staff. The food, arriving very quickly.

Pleasant

Exceptional

Liked: The city is wonderful a home to real madrid
Disliked: my son loves soccer and will get into the match on the 29th September 2024 , we have tour the arena already

Exceptional