Hotel Marcel New Haven Tapestry Collection By Hilton, New Haven

Marcel Boost! Ideal hotel if...

Liked: Upgraded to larger corner room which was much appreciated.
Disliked: inability to control in-room air-conditioning. Called reception twice to turn off as made room very cold.

Modern and clean

Liked: This hotel is very modern and the room layout was a little different which made it fun! Rooms were very clean and went above the expected with things such as a refillable water dispenser in each hallway. We were just passing through town but definitely enjoyed our stay here!

Exceptional

Liked: We stayed at the hotel for a week while visiting our daughter, who is studying nearby. We loved the modern style, cleanliness, simplicity, and comfort of our room, as well as the friendliness of the staff. We appreciated its commitment to sustainability and its history. We took a little tour of the hotel.We were on the eighth floor and had a great view of the harbor.We enjoyed some drinks in the evening made by an experienced bartender and some food. However, in the morning we bought takeaway coffee twice and the service was quite slow. On one occasion, I waited 20 minutes from ordering coffee to actually receiving it and making payment. It was slightly frustrating, considering there was only one person in front of me.We had the best October weather we could have asked for, so we appreciated the cooling system. However, it takes a long time to cool down, and you can only set it as low as 67°F. We were slightly too hot with the beautiful sun shining through our windows in the morning.Overall we had a good experience. We will definitely be back.

best experience

Liked: excellent service

Incredibly cool hotel

Liked: The building alone and the architecture makes this one of the coolest hotels I’ve ever stayed in. Everything else was great as well. The staff were are incredibly helpful / friendly and the rooms were very modern and clean. Felt incredibly upscale for a very reasonable price.
Disliked: I liked everything

Exceptional

Nice new hotel. Location is...

Liked: Newer hotel in New Haven
Disliked: Toilet was stuck up one morning and it took awhile to sort out, resulting in being very late for a key event @ Yale University