Hotel Mack Guest Reviews
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2.0 miles from Mannheim centre |
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Daniela Mon, 4 November 2024
Very good hotel close to...
Liked: Quiet, central, parking in the courtyard, comfortable beds, good communication with the managing director. We'll definitely stay again when visiting Mannheim.
Fabian Mon, 30 September 2024
Exceptional
Jennifer Thu, 19 September 2024
Exceptional
Liked: Check-in was wonderful, we were extremely pleased with the size of the room and the shower facilities. Everything was clean and looked beautiful. We would definitely stay there again!
Disliked: We feel everything was great with the hotel, but being American, I was slightly confused with the night entrance.
Barbara Wed, 11 September 2024
beautiful rooms, delicious breakfast, comfortable...
Liked: very beautiful building and rooms, nicely furnished with two comfortable armchairs and with a spacious desk. Bed were comfortable and we had access to a balcony (but did not use it). Bathroom was very nice with a large and comfortable shower (I really loved the shower!).Breakfast was delicious and fresh prepared. Staff was accommodating and helpful. Because reception is only staffed until 7pm, late check in is a little complicated but worked well. There is no fridge in the room, but a large common refrigerator downstairs where one can take what one needs and write it down to be put on the room.
Disliked: We needed two keys, the first one was a regular card, the second one a bulky key hanger with a responder plus card. A little complicated to carry around. We left on a Sunday night and had large and heavy luggage. We extended checkout until 2pm, paying 25% of the room rate but we had to check out because after 3pm there was no one at the reception desk. Problem was solved by letting us leave the luggage in a back hall (not locked) behind the closed reception room. We were allowed to keep the card to be able to re-enter the hotel to pick up the luggage. It was ok but not ideal (I did not feel great about leaving my computer in an unlocked room but could not take it with me). Given that the hotel was not staffed and the room was anyway not being cleaned that day, we could have left everything in the room instead (without paying extra for late check out). Anyway, all was good in the end even if a little complicated...
Paul Mon, 9 September 2024
Beautiful hotel with lovely staff....
Liked: Beautiful old world hotel, I wish they were all like this. Very comfortable spacious rooms. Very well soundproofed. Extremely clean!! Staff were lovely and very helpful. Excellent breakfast. Excellent location easy to get to train and tram.
Gianluca Sat, 17 August 2024
Superb
Tino Sun, 4 August 2024
Exceptional
Julie Mon, 17 June 2024
Great location at small boutique...
Liked: Comfortable room; location is perfect for walking into downtown Mannheim and/or visiting the historic Wasserturm. Front desk was extremely helpful. Parking conveniently available across the street or in front of the hotel. Would recommend for a nice stay in Mannheim.
Hsinhui Mon, 27 May 2024
Exceptional
Liked: Very clean, quiet, cozy place; staff are friendly & prompt to our needs.; will definitely come again.
Hsinhui Mon, 27 May 2024
Exceptional
Liked: Very clean, quiet, cozy place; staff are friendly & prompt to our needs.; will definitely come again.