Hotel M Morgantown - WVU Area Guest Reviews
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2.4 miles from Morgantown centre |
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Eric M, Butler PA Mon, 30 July 2012
I remember staying here when it was a Quality Inn. Since the name changed I did not catch it, but same old dump - looks like they are trying to put some money into it, but it still reeks.
Liked: Great breakfast.
Disliked: The room smelled; had water damage; needed a lot of work.
Kim W, Bedford PA Mon, 30 July 2012
The staff was the nicest I have ever experienced anywhere - they went above and beyond to be accommodating.
Liked: Rooms very clean.
Disliked: Cable and fridge did not work well.
Brian Mon, 18 November 2024
Nightmare
Liked: Nothing
Disliked: Not what the picture shows. Place is a dump . Ceiling was leaking and peeling drywall on ceiling, stains on the blankets. Horrible place to stay and will never again. Should not be on booking.com . It’s a catfish
James Mon, 18 November 2024
worst experience ever
Liked: nothing
Disliked: first of all nothing match the website it was unmaned . they worked via telephone and electronic boxes in the lobby. wrong rooms keys did nit match the room> 1 hr and 35 minute to get to a room that was dirty tub was full off silt and bathroom sink was the same i think the drains were cleaned and left dirty. no toilet paper the heat was full blast and couldn't control it .. had to shut off completely I WOULD LIKE A REFUND ! i stay in alot of hotels and motels this by far was the worst in 70 years of my life
Victoria Mon, 18 November 2024
So unprofessional, rude and filthy....
Disliked: I had an absolutely horrible experience here. I booked for 2 night stay for a king size bed. When I checked in, the first room they gave me was filthy and there was no light in the bathroom. They then tried to switch me to another room, and when I went to unlock that door it was locked, which means someone was in there. They then switched me again, and gave me a room that only had one double bed. I told them that this was fine because I have places I need to be and I cant keep playing musical chairs for a room, however I expect a partial refund since I paid for a king size bed and did not receive. The worker had to call his boss, and I then spoke to him on the phone, I believe his name was Tom, and I have never been treated with such disrespect. He was yelling at me over the phone telling me they will not give me a refund and they are moving me again and I said no I am not moving this has been a huge inconvenience and has taken hours. To sum it up, I am a 20 year old woman, who spoke with respect and maturity over the phone to this man who was yelling at me. EXTREMELY unprofessional and rude. I can't believe I literally gave someone money to be treated like this. And no, I did not receive any refund. Not to mention the room was filthy, the shower barely worked, there was a bunch of trash left from the people before. Do not stay here if you want to be treated like trash.
Cristie Thu, 14 November 2024
Very quiet and comfortable. Good...
Liked: Very convenient for all the places we needed to go. We could even walk to the coliseum.
Disliked: The sink leaked pretty bad. I had to place a trash can under it any time we used it so water didn’t go into the floor.
Moore, Thu, 14 November 2024
Bad
Micheal Sun, 10 November 2024
This experience was very pleasant
Liked: Very nice and professional staff!
Mark Wed, 6 November 2024
Bad
Disliked: Infested with cockroaches. I killed the ones shown in the photo. Also, they didn't have someone in the office to check you in. You have to call a number and do the hokey pokey to get ahold of a human. Check in took 49 minutes.
Groce Tue, 5 November 2024
Very good
Danette Tue, 5 November 2024
Miserable
Liked: Location
Disliked: Got locked out of our hotel at 2:00 at night and had to wit till 9:00 the next morning to get in, not our fault our key would not work.
Gray Mon, 4 November 2024
Very poor
Liked: Bed comfertable
Disliked: Dirty sink broke couldn't get towels 2nd day got woke up to checkout 830 am by staff