Hotel Lutzow Guest Reviews
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Write a review
Lucía Wed, 13 November 2024
Good
Manfeng Mon, 11 November 2024
Pleasant
Mohamed Sun, 3 November 2024
Good
Katherine Fri, 1 November 2024
Rather an apartment (without the...
Liked: The area is great!The room was clean and comfortable.
Disliked: There was construction on our floor - we would literally walk out the elevator into dust and construction supplies. Oh and also construction on the building across from the hotel - so there's that noise during the day. There was no fridge or coffee facilities in the room, so more like an apartment than a hotel.We stayed three nights and it wasn't serviced once - we would be out the whole day but they would choose the time our toddler was napping to come by. And that would be the only time they would attempt to service the room.
Renee Wed, 30 October 2024
Good
Oscar Wed, 30 October 2024
Passable
Fabio Wed, 30 October 2024
Place ok but awful noise...
Liked: The localisation and the reception
Disliked: The horrible noise of construction and vibrations at 8:00 AM on Monday and Tuesday, no way to rest in the morning
Leanne Wed, 30 October 2024
TERRIBLE!
Liked: Location was ok.
Disliked: Room was not as good as photos. Bathroom had mould. Mattress springs were coming through mattress. Construction site across the road. Complained to reception and they did nothing. We left 3 days early as we could not sleep in this bed. Found better accomodation at a cheaper price. We were told if we left early there would be no refund but they couldn't do anything to rectify our complaints.
Teresa Tue, 29 October 2024
Good value stay
Liked: Room was very spacious and had basic amenities. Easy to reach by bus and in a very quiet neighbourhood (apart from construction site opposite).
Disliked: There is no AC and my bathroom was not very clean with mould and stained toilet. Also had difficulty with self check-in and I didn't have a working phone number to call for help but figured it out eventually.
Colleen Fri, 18 October 2024
Very good
Liked: Bed was comfortable Good price
Disliked: Shower full of black mold.2 business travelers booked room with 2 twin beds. Checked in and arrived at room to find a single full sized bed. Went back to desk to change rooms and staff was very disagreeable.