Will definitely be back!

Liked: Very chic modern boutique hotel, staff could not have been more helpful or attentive

Exceptional

Very good

Liked: It was a wonderful stay in a most beautiful hotel. The breakfast was very good.
Disliked: The housekeeping was not the best I've experienced. More importantly, most of the staff were really helpful & friendly, until my second last night - 13 Dec around 8 pm. I went to the front desk to discuss a concern I had, but the woman behind the desk was arrogant & gave the impression that helping me was below her station. It appeared I was interrupting her from something she was doing on the computer.I saw her at the desk the next evening & even my partner could see what a cold & uncaring attitide she was giving out.Sad, really, because I so wanted to give this hotel a 10 star rating.

Exceptional

Superb

One of my greatest short...

Liked: Absolutely amazing hotel, beautiful decorated, very comfy bed, breakfast to die for and lovely staff
Disliked: Nothing at all

Reception staff gr8 / restaurant...

Liked: Location & Room
Disliked: Staff only part sorted room - didn’t top up coffee & tea / had to ask

A wonderful boutique style hotel...

Liked: For a birthday weekend sightseeing in Berlin, I am not sure if there is a better location? (Hotel Adlon may beat it but ££)We were able to walk almost everywhere from the hotel as the location was brilliant.From Christoff who welcomed us on checking in all the way through EVERY member of staff, we felt they all WANTED us to have a great time. One evening, the bar was effectively shut and the wonderful barman, not Tristan (who was also brilliant,) reopened so that we could have a drink before heading up. We were still there 45 mins later as he was working and clearing up and even offered us anotherd drink.Exceptional staff and service.
Disliked: A wonderful upgrade from our suite to a Corner suite on checking in set the tone for our stay - I am not sure what they could actually improve on......

Superb

Liked: Very helpful staff.Excellent breakfast
Disliked: It could have been less expensive