Superb

Liked: Convenient for the museum, close to motorwsy.
Disliked: Difficult to find and also to find road out towards motorway again.

Very disappointing

Disliked: Terrible restaurant despite good reviews.Run down area, hotel looks like an office building. Definitely not what we expected.

Exceptional

Beautiful hotel

Liked: The room was really comfortable, the proximity to the museum is great, the food and decor is lovely- staff were very nice, and sauna really worth trying!
Disliked: Nothing really, if I had to say maybe the small size of room and shower flooded a little after a while

Exceptional Hotel

Liked: This hotel is so well run. All the Staff are trained to the highest standard. Helpful. Knowledgeable cheerful especially Orane the Receptionist who went out of her way to give us directions and local information. Our room lacked nothing.large.well furnished comfortable. The Chef is innovative and the food is different and delicious. Cannot praise this hotel enough. .

A beacon of sophistication

Liked: Welcoming check in staff. Excellent restaurant. Stylish room. Extremely comfortable bed.
Disliked: The area felt a little depressing and Lens itself is struggling. But the hotel is right next to thevLouvre-Lens Museum and a short drive to the WW1sites at Vimy and Bethune.

great place to stay

Liked: good, clean and excellent staff
Disliked: It seems petty but the hair dryer has to be gripped in your fist to work. You can only grip that hard for a few seconds before it cuts out. Very very frustrating. I’d rather pay a deposit for a hair dryer than put up with something not fit for purpose

Superb

Superb

Liked: Beautiful room, staff were lovely.