Exceptional

It was convenient location

Liked: Location was great.
Disliked: No heat in the room. No clear English speaking guest servicest. Price was outrageous. Consistent water noise in the room in room number 314.

Exceptional

Excellent stay just a few...

Liked: So close to Arrowhead, 15 mins walk to get to my gate through the parking lot. Parking was included as well. Those are both great pre game, but the property cones into it’s own post game. I checked and Uber’s were $100 plus an hour wait to downtown. I was back in my room, with a hot Mexican meal watching highlights within 30 mins of leaving the stadium. Room had coffee and microwave and a comfy chair plus loads of NFL on TV.
Disliked: Breakfast was so so. Price is high (but offset on other costs being saved, plus room could have slept 4 which would bring down price per person in groups). Bathroom was small and shower a bit dodgy, water was hot though. Nothing too bad though.

No air conditioning, could not...

Liked: The location was great for KC Arrowhead Stadium
Disliked: No air conditioning, could not shut heat off and it was like 90 degrees in the room. Also coffee maker did not work.

We stay here for every...

Liked: Clean, great location to stadium. Friendly staff and good breakfast.

Poor

Liked: Staff were friendly and helpful
Disliked: Room was 85 degrees when we got there and could not get it to cool down. The refrigerator didn't work and the staff didn't fix or replace it.

Very good

The staff were friendly and...

Liked: The location was great!
Disliked: The nicer details were lacking, such as the pillows were old and in need of replacements. Also the towels were old, thin and extremely rough. The hand soap was a thin shaving of soap.