Exceptional

My stay was a big...

Liked: Property looked like it was going to be a great stay, but as we got closer to our room it changed. Landscape was not well taken care of, room was dirty and we had supply and technical issues.
Disliked: 1) Bathroom was clearly not cleaned. Toilet had pee marks and the inside of the toilet was also stained.2) The shower had old hairs stuck to the wall with what looked like shaving cream. (Hopefully).3) We were staying in a double room, but there was only ONE towel. When I asked about at least 2 more, they asked if there were at least 3 people staying in the room.4) Pool was dirty with plants and debris. Although, this is kind of understandable since it’s outside and surrounded be trees.5) Water pressure in the sink was close to nothing, and only with hot water. Nothing with the cold water knob.6) Shower did really have much pressure either and there was essentially no hot water. It’s a hot city, but even-so, specially when traveling with kids, its important.7) There were big rats outside on the garden area. Nothing inside the rooms.8) Other issues with remote control and tv functionality and with bathroom window not having a screen9) We were unable to connect to the wifi as the signal was not strong enough to make it all the way to our room

Exceptional

Liked: The pool The location
Disliked: Front desk staff they have bad customer service They are not friendly with customers

The staff is very nice...

Liked: The pool and the tree all around the facility
Disliked: It’s outdated,needs more cleaning. They don’t have hand towels, the blow dryer didn’t work. We ask front desk that our tv didn’t work and they told us they were going to send maintenance and they never did. The shower head is too old the water went everywhere.

Very good

Superb

Liked: The staff was amazing and helpful
Disliked: We had an issue with the tv

Perfect

Exceptional

was good

Liked: Friendly staff, comfortable, was quiet and good location.
Disliked: THE pictures of the room are different than the one I got, need some update. The pool need some service too