Uncomfortable

Liked: It was a cute hotel before but not anymore.
Disliked: The owner of the hotel is taking care of the reception. He was very rude and grumpy. I have stayed at this hotel years ago and it was very nice. But something changed apparently. The night we have arrived we asked for drinking water and they sent to room normally. At the check out the owner wanted to charge 4 Euro for each 33 ml bottle. I said (in a very polite way) “you didn’t tell me that they were not free, usually water is complimentary at hotels, you should have told me the price.” Owner yelled at me: “How can you assume that they are free” and said some words in German in a very angry voice. It is really unacceptable to be yelled at the reception as a customer. Drinking water is a very basic need, more important than shower gel. I hope they wont extra charge mini shampoo bottles too in the future.(A friendly advice: If you don’t like your job you should retire, do not make your customers uncomfortable.)

Very good

Delightful

Liked: The staff were wonderful, the breakfast was good and the location excellent!

Comfortable family hotel, perfect for...

Liked: Lovely hotel in a very good neighborhood. Walking distance from Goethe University Westend. Mr and Mrs Rondoni are very professional and friendly hosts. The rooms are very clean and the beds are good.I was happy that my luggage was safe at the hotel before checking in and after checking out, so I didn't have to take it to the congres venue.

Very good

Nice staff and good instalations

Pleasant.

Liked: Location is excellent.

The best experience!

Liked: Great location! Perfect cleanliness of the rooms! The hotel staff helped us very efficiently in a difficult situation.

Exceptional