Never again

Liked: Maybe location, but for Brugge it’s not so much important
Disliked: Ohh, we didn’t like almost all and I’ll tell you why. First of all the room they gave us was not as on photos when we booked. It was very small and ugly in the building under construction without reception and any facilities on the last floor under the rooftop. To get the room need to walk on the 3rd floor by old and dirty old narrow spiral staircase (with suitcases and kids). When we realized that room is really dilapidated, unventilated, with a musty smell of mold we asked to change (for that need to go again by the stairs cross the street to another building). Guy on reception reflected to return money back and after a few tries offered another room in the same building under construction. We agreed because was night already and kids need to sleep. So another room was bigger, but the old heating system didn’t warm us all night and just before the morning heated a bit. The water in the shower was warm also in the morning. The shower hose was broken and no water pressure at all. On the reception they offer to visit the shower in another room crossing the ground floor. So it was our worst experience of booking online .

Not Worth it

Liked: It was under renovation nothing to like about it.
Disliked: They should let us know that the place was under renovations as we made the booking in july for december.The reception was in the backpacker around the corner. The hotel itself as you walked in there was nothing and you climbed the tiny stairs to get into the room.very challenging with suitcases as there weren't no lift. And the noise from above room very loud when somebody's walking.

Room with good location

Liked: The photos show a mix of rooms in the house, the hostel reception just around the corner, and the bar where breakfast is served. The location is very convenient, especially if you arrive by bus. You can leave your suitcase at the hostel reception after check-out.
Disliked: The entrance of the house is empty, still under renovation.

A great hotel for a...

Liked: I loved how close it was to everything and how kind the staff was. My fiancé and I had to catch a train before breakfast was served and the staff prepared a wonderful basket of breakfast foods for us to have as we were leaving. It was fantastic!
Disliked: The reception area was under construction when we arrived so we had to go to a nearby hotel to collect the keys. It was unexpected but not awful

Exceptional

Exceptional

Extremely disappointed, we were not...

Disliked: Renovation work was being carried out at the property, no facilities at all on site, we had to use a nearby hostel for coffee and tea making facilities which ran out during our stay. Communal areas very poor, dirty and need updating. Light hanging off wall in bedroom.

Exceptional

Do not book this hotel

Disliked: The hotel was under renovation. It was a disaster. I was asked to go to another hotel to take the keys, and then we went to Hotel Leopold. When we arrived, the door was open; all the entrance was in renovation, drak, and not safe. It was horrible. There was no hot water; the water in the bathroom was brown. The worst place I have ever been.