The staff made our stay very enjoyable. Everyone from the front desk to valet to housekeeping made sure we were well looked after. The room was nice and very clean.

Liked: Customer service was excellent.
Disliked: There was nothing bad.

Superb

Exceptional

Liked: Excellent service,beautiful rooms

Superb

Exceptional

Romantic weekend away in a...

Liked: Loved the restaurant attached to the hotel. Comfortable beds Water bottles included Walking distance to Stanley Park
Disliked: Very expensive parking Bathroom could use some updates

Exceptional

Liked: Very clean, staff very friendly
Disliked: Hard to find parking and not well marked at night

Pleasant

Liked: The hotel is well designed and has a warm theme throughout. The room we booked had a nice entryway, meaning you did not walk immediately into the bedroom area. The bed and pillows were very comfortable. The complementary tea and Keurig coffee were also nice.
Disliked: The only parking available on site is valet parking, which was expensive; however, the staff working the valet service were the kindest and most hospitable. The same could not be said for the concierge.

Excellent all round. Particularly the...

Liked: Very central. Very clean and friendly staff. Restaurant attached gives 10% discount to hotel guests and food is excellent.
Disliked: Nothing

Exceptional

Liked: Great rooms, clean, best quality for the money.