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Hôtel le Pastel ee
Hôtel le Pastel, 1 Rue De L'orient, Toulouse
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3.4
HOTEL RATING: 
PLEASANT
3.4 out of 5 (491 Ratings)
0.5 miles from Toulouse centre
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Hotel Description
Located in Toulouse 1312 feet from Toulouse-Matabiau train station and 1.6 mi from Toulouse Expo Hôtel le Pastel features free WiFi access and private parking. The rooms are equipped with a flat-screen TV with satellite channels. The rooms are fitted with a private bathroom equipped with a shower. There is a 24-hour front desk at the property. The hotel also offers car hire. Toulouse Stadium is 2 mi from Hôtel le Pastel while Zénith de Toulouse is 2.1 mi away. The nearest airport is Toulouse-Blagnac Airport 4.3 mi from the property.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Trouser press
` Heating
` Fax/photocopying
` Wheelchair accessible
` On-site parking
` 24-hour security
` Accessible parking
` Concierge services
` Free Wi-Fi
` Daily Housekeeping
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Contactless check-in/out
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Soundproof rooms available
` Visual aids Braille/Tactile signs
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Allergy-free rooms available
` Room service available
` Parking available (charges may apply)
` Indoor parking (charges may apply)

Hôtel le Pastel Guest Reviews

Overall Average Score: 
Pleasant (3.4 out of 5)

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4.5

Wonderful - 4.5 out of 5

Tiffany Mon, 30 December 2024

Superb

5

Exceptional - 5.0 out of 5

Anthony Mon, 30 December 2024

Exceptional

2.5

Fair - 2.5 out of 5

Vincent Sat, 21 December 2024

Passable

2.5

Fair - 2.5 out of 5

Ho Fri, 20 December 2024

Passable

Liked: The location is good.
Disliked: The staff is not friendly, the normal checkin time is 15h, they agreed for us to checkin during 14h-15h, but when we arrived we had to wait till 15h30 and we are not even allowed to sit there and wait. The room was also smaller than we expected from the photos.

0.5

Poor - 0.5 out of 5

Obai Sun, 15 December 2024

the worst stay I have...

Disliked: The staff, especially the receptionist that day (A tall man, with glasses and brown skin)did not show any immediate interest in the problems I had with the internet connection and heatingAnd he made me wait a long time without even apologizing.Also the smell of the hotel was very bad (the smell of urine coming from the bathrooms) when you first enter the building it is very clear and disgustingThe room did not have a window as shown in the pictures and he did not accept to change the room for me after I expressed my dissatisfactionThe room was like a graveI could not sleep in it at allIt is the worst stay I have ever booked in my life

3.5

Good - 3.5 out of 5

Pinar Thu, 21 November 2024

Good

Liked: The staff was so nice and helpful. The location was amazing. Everything was clean.
Disliked: The room was too small/ narrow.

0.5

Poor - 0.5 out of 5

Sylvie Tue, 19 November 2024

Terrible

Liked: The location is great, close to the city centre and train station
Disliked: The hotel is far from being hotel-quality, more like dormitory. The room was dirty, with a very unpleasant odor. There was no heating, and the air conditioning was covered in dust, which it blew into the room when turned on. The neighboring room operated as a brothel... several people came and went during the night, and we could "enjoy" their joy.

3

Pleasant - 3.0 out of 5

Warren Mon, 18 November 2024

Pleasant

1

Poor - 1.0 out of 5

Stephen Fri, 15 November 2024

Poor

Liked: It was cheap for 1 night.
Disliked: Room was tiny with a sky light with no curtain. Bathroom tiny and got given two small towels instead of a full towel

1

Poor - 1.0 out of 5

Nazım Thu, 14 November 2024

Very poor

Disliked: personel not fine room and beş very small

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Hôtel le Pastel 1 Rue De L'orient, Toulouse