Hôtel Le Concorde Québec Guest Reviews
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2.4 miles from Quebec City centre |
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Terence Tue, 12 November 2024
Very good
Sharon Mon, 11 November 2024
Superb
Mamata Mon, 11 November 2024
Pleasant
Mathieu Mon, 11 November 2024
Good
Liked: Location
Disliked: The building needs some TLC. Rooms are outdated and furniture is falling appart
Bastien Fri, 8 November 2024
Superb
James Fri, 8 November 2024
Exceptional
Paul Tue, 5 November 2024
happy
Liked: location and 360 resturant.
Disliked: needs updating and more elevators
Sajida Sun, 3 November 2024
okay
Liked: room with view
Disliked: one hot tub was out of order
Sylvain Fri, 1 November 2024
Convenient
Disliked: Beds are too small. The parking at the hotel was not convenient and missleading. We loved the hot water pressure in the shower.
Catcate Fri, 1 November 2024
不要住,简直是浪费时间浪费金钱。设施残败不堪,不值得去
Liked: 位置很好
Disliked: Do Not Bring Your Parent or Elderly to stay in this Hotel‼️It was a torture experience ‼️ This is my second time visited and will be my last. I was traveling with my elderly parents, 70 years old. We arrived at the hotel to find outdated facilities, and the room we were given had no hot water for showers. After 2 hours of negotiations, they place us in an even older room in which the bathtub drain was clogged. By that point, it was already 11 p.m., and we were too exhausted, so we decided stayed in that room for the night.The next morning, I approached to front desk to explain the situation. The staff informed me that the manager would not be available until 10 or 11 a.m. We waited for hours, when the manager finally arrived, we were given a different room where everything was FINALLY functioning normally. It seems that the hotel management is only interested in profiting from tourists and lacks the self-awareness to meet basic service standards expected of a three-star hotel. Guests are allowed to stay in rooms with no hot water, clogged drains, and even leaking ceilings. As travelers, we had to put up with an unsatisfactory room late at night because the alternative would have been to stay on the streets.