Hotel - Landgasthof Rebstock, Emmendingen

Bad reception

Liked: The facility's restaurant offers good meals.Only one of the two rooms was comfortable and complied with the photos posted on the website.
Disliked: I booked two rooms for three people at this hotel. When I arrived there was only one room available and at the front desk after two hours of waiting and several discussions to figure out what the problem was (overbooking) they finally gave us a double room (lower level than the room booked) to which they added the third bed occupying the only passage in the room. The next day we were given a triple room but cold, not clean (there were dirty pants in the closet) and with only two towels for three people. At check out we explained the situation and were offered a discount of less than 13% for the second room (the first was rightly paid at 100%). Asking politely for a higher discount more commensurate with the great inconvenience caused we were abruptly and rudely answered by the owner that we could not demand anything more since we did not sleep in the car. Eventually the owner's wife agreed to a slightly higher discount.

Good value for money traditional...

Liked: Very quaint house, typical for the area but tastefully modernised, spacious rooms with good beds, new bathrooms & small fridge. Family run business with the proprietor taking care of the guests in the morning, serving a very good breakfast with local specialties.
Disliked: No negative thoughts

Exceptional

Delightful

Liked: Everything!

Very good

Liked: Very beautiful buildig, comfortable beds
Disliked: The rooms and the terasse was not clean enough

Superb

Exceptional

Very comfortable , beautiful hotel...

Liked: The hotel is beautiful and has historical significance. The rooms are comfortable and the bathrooms are big. There is parking just outside the hotel.
Disliked: The location is a little internal and not directly by the highway.

Exceptional

Liked: Lovely quaint village. Traditional, well kept hotel with great facilities. Clean, good sized rooms. Everything was well tended. Helpful staff. We thought it was ideal for us on our journey south. We'd stay here again without any hesitation.
Disliked: Nothing.

Don't believe in appearances

Liked: Nice location.
Disliked: The room was advertised as having air-conditioning, 3 beds and a fridge. It has all that, but it is all false advertising. The AC is stuck on 22 and doesn't go lower or blows cold air, so it was over 30C in the room all night. It was boiling. I didn't sleep all night it was so awful.The third bed (see pic) was an overhang bed only suitable for children, and not full-grown teenagers. So my teenagers slept on the floor. Literally.The fridge is so tiny we could only fit 3 small water bottles inside, nothing else. Breakfast was fine, apart from the fruit yogurt which had gone so bad my husband nearly spat it out. Maybe if the hotel wasn't so hot...We tried asking for another room with AC. We tried getting help getting it cooler. The response was: it's working, see it's blowing air. Warm air. I gave up. We were on a road trip around Europe, and this was the worse night we had. Beware!