Kudos to front desk staff...

Liked: The location in Railroad Square provided easy access to restaurants and other retailers.
Disliked: It would be helpful if mini-fridges were in the rooms.

Cozy and centrally located

Liked: The hotel lobby is warm and cozy, and the rooms are charming. It is centrally located in Santa Rosa - an easy walk to shops, restaurants, and bars. The attached restaurant has an excellent breakfast. We haven't been there for lunch, but the menu looks delicious.
Disliked: It would be nice to have a gym, but we chose the hotel knowing it didn't have a gym. All of the positives were worth not having a gym.

Very good

Liked: Very unique , I grew up here and knew of this hotel , we had childhood rumors it was haunted haha. Very cute , nice inside , close to downtown. But beware , the homeless shelter is next door and they make you pay for parking but I've been parking in that parking lot my whole life for the cafe and it's not necessary

Exceptional

Exceptional

Bad

Disliked: Staff was super rude to us

Good

Liked: Location. Near restaurants. Great deli next door
Disliked: Room had an “old”, off smell. Front desk personnel not overly friendly.

the facilities were excellent, walkable...

Exceptional