Hotel La Citadelle Metz Mgallery Guest Reviews
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0.3 miles from Metz centre |
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Laurie Tue, 18 February 2025
Superb
Liked: This is a gorgeous hotel with a parking attached.Our room was large with a lovely view. The wardrobe in the middle of the room was a bit weird. The bathroom was beautiful. The dining room was fully booked so we didn't try dinner but breakfast was excellent.
Disliked: This stay was totally spoilt by the fact that reception took a payment on arrival for sundries of 150 euros on top of the cost of the room. When we queried it we were told that all Accor hotels did that. This amount came out of our account immediately. The following morning, we had to pay again as reception said that no payment had been made, it was just pending. It took 5 days to sort out with our bank when we got back to the UK. We had tried to sort this out direct with the hotel without any success.Never going to another Accor hotel ever again
Walter Mon, 17 February 2025
Very good
Liked: The location. Friendly staff.
Disliked: Not informed during the reservation that the restaurant La Réserve was complete. No lounge-bar.
Irina Sun, 16 February 2025
Very good
Christopher Tue, 11 February 2025
Superb
Simon Sun, 9 February 2025
Nice hotel, really good breakfast
Liked: Excellent breakfast and parking right outside the hotel
Disliked: The restaurant was fully booked so we had to eat elsewhere
Nadège Thu, 6 February 2025
Exceptional
Katherine Tue, 4 February 2025
Good
Liked: Location.
Disliked: Parking was limited. We took the last space!We were disturbed a number of times during the night by other guests coming and going.
Christopher Mon, 3 February 2025
Superb
Paul Mon, 3 February 2025
Lovely and quiet hotel
Liked: The building itself is historical. Location was in between the train station and the city center. Parking on site. Dogs allowed. Room was very comfortable and quiet. Great amenities. Friendly staff. Nice view. Room very spacious.
Disliked: Breakfast could and should have been better. When we went, at 940, almost all warm food was done, even though breakfast went until 1030. They didn't refill. Even the croissants.
Wendy Mon, 3 February 2025
Exceptional
Liked: Beautiful setting, excellent staff and very comfortable.
Disliked: Nothing