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AustraliaHotel Kursaal Guest Reviews
Overall Average Score:
Good (3.55 out of 5)
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| 5.4 miles from Naples centre |
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Vinod Sun, 5 May 2024
Pleasant
Disliked: The internet connection was bad
Amalcia Fri, 26 April 2024
Exceptional
Liked: The hotel is great in terms of service and quality, tho its a little far away from the necessities which in our case wasn't a problem. The costumer service is great and especially a very friendly guy named Pepe is very courteous and super friendly and service oriented which was a lovely experience. Over all 8.5/10 for our stay from Monday to Friday.
Martin Fri, 29 March 2024
Pleasant
Liked: Very clean and bright lovely hotel
Disliked: The bed was awfull and really spoilt are stay more lumps and bumps in that mattress and should be change immediately room 108
Margaret Wed, 13 December 2023
A NO SHOW
Liked: Nothing.Did not stay.
Disliked: Arrived Naples late at night.The location of the hotel.It is in a seemingly isolated area at the outskirts of town.The area looked spooky.Decided not to stay at the hotel.It was a one night booking
Roberto Sun, 15 October 2023
Passable
Tudordan Mon, 28 August 2023
Ok for one stay
Liked: Excelent personel - helpfull and speack english! Privat parking behind the hotel - not big but ok for car!
Disliked: The location became strange as you drive to the hotel...and you get a nice hotel there! Not nice to walk to the hotel! Poor breakfast - but good coffe!
Tudordan Mon, 28 August 2023
Ok for one stay
Liked: Excelent personel - helpfull and speack english!Privat parking behind the hotel - not big but ok for car!
Disliked: The location became strange as you drive to the hotel...and you get a nice hotel there! Not nice to walk to the hotel!Poor breakfast - but good coffe!
Guoliang Thu, 17 August 2023
Highly recommend.
Liked: Pepe is super friendly and helpful.
Guoliang Thu, 17 August 2023
Highly recommend.
Liked: Pepe is super friendly and helpful.
Ehsan Wed, 16 August 2023
We had the most awful experience at this hotel. We booked a 30 square meter room with balcony and jacuzzi and instead we
Liked: Nothing.
Disliked: We had the most awful experience at this hotel. We booked a 30 square meter room with balcony and jacuzzi and instead we got a very small room without those options. The room had an awful view opening to an ugly backyard space and smelled bad. Parking lot was full of garbage. Breakfast was literally some low quality stuff bought from a cheap store. When we asked for the room that we had booked, the hotels management (with poor English skills) told us we show the jacuzzi and balcony in the description of all our rooms but it doesnt mean you are gonna get one! It turned out this was their way to attract the clients.
