Superb

Exceptional

Very Nice Small Hotel

Liked: The hotel was cozy, the staff was very helpful, there was a personal touch in everything. In the room, when we arrived we found a very nice pack with bonbons and the drinks in the fridge were complimentary.There was daily cleaning in the room and change of beddings every other day. Breakfast was very carefully selected, everything was high quality.The location was also very nice, we would get to the city center on foot.
Disliked: Nothing really, there is only one minor recommendation about having a second bin in the room.

Good

Good for a short stay

Liked: Traditional hotel, good location, great staff
Disliked: Noisy room, you could hear everything happening on the street, from the tram to some conversations. Some areas that are often overlooked needed a bit more cleaning. Extremely expensive breakfast (€19/person), we didn’t try it.

Comfy stay in a family...

Liked: Family run hotel, very helpful with transport options,places to see, things to do and restaurant recommendations etc. Room comfortable, has fridge and tea and coffee making facilities. Wifi was good. Location excellent. Easy 15 min walk to Hofburg palace. Tram 49 stops outside the hotel and takes you to the ring road. Looks further away from the centre on a map but is easily walkable. Easy to get to from Westbahnhof train station. Would stay again.
Disliked: If you’re a light sleeper be aware you can hear the trams at night. Didn’t bother us as not too loud.

Highly Recommend!!

Liked: We thoroughly loved our stay at this wonderful boutique hotel. From the moment we arrived, Alex went over and above to make sure we had everything we needed. A big thank you to Alex who helped us recover our mobile phone which was left in the taxi on route to the airport. We couldn't have done it without you!! Our standard room was very spacious and comfortable and also included tea, coffee and a kettle. There were even some delicious biscuits on arrival in our room and the drinks in the fridge were free for us too!! The bathroom was very spacious too and the bed was super comfy!!A fabulous location right on the tram and bus lines. Cafes right outside plus supermarkets, bars and restaurants. We walked everywhere....to St Stephens Cathedral, the museums, the shopping malls etc.
Disliked: The only drawback is there was a bit of noise from the trams and the curtains weren't blockout.

Charming hotel

Liked: The location is great, a lot of nice cafés and restaurants around. The room was very nice and clean, the staff kind and helpful.
Disliked: /

Nice hotel in good location.

Liked: Good central location. The staff were very pleasant and helpful. The hotel was clean.
Disliked: It was on the tram route, so the rooms were a little noisy at night. Solo female travellers should be aware that there is no-one manning the reception at night (from 9pm) - this might be a consideration.