Exceptional

Convenient location for kpop fans,...

Liked: This hotel was very lowkey and nice, and the gentleman who checked me in at 1:30AM due to my flight being delayed was extremely kind and welcoming. The location was really convenient if you're in town for Kpop stuff. The galleria mall is right across the street, and then down a little ways more is the plaza mall. As well as restaurants and other kpop stores. All in walking distance. As for the room - I know this feature might not mean much for some people, but for me - I was thrilled. The bathroom had an extendable showerhead!!! I'm autistic and sensory-wise, I never feel clean with just a fixed overhead showerhead so this was a major MAJOR plus for me! Huge flat screen smart TV so I could watch my comfort show Bob's Burgers on Hulu. Complimentary bottle of water was in the cute little vintage fridge, and I believe the gentleman who checked me in said that housekeeping would replace it for you if you drink it. The bed was also really comfortable. All in all, the room was very nice and cozy. Location was convenient and the staff I encountered were kind! I recommend it for sure.
Disliked: When I arrived at the hotel, it was 1:30AM in the morning. What I'm about to share isn't exactly the hotel's fault, but yikes. So it was late at night, I'm a younger girl all by myself and my uber dropped me off at the front of the building and left. Well, as I'm walking to the entrance doors, there are paper signs taped to the glass saying to enter in the back entrance. I had to walk around the entire building by myself at night with my luggage and everything, to get inside. Like I said, not exactly the hotel's fault but I kinda think having a front entrance is important?

Superb

Exceptional

Liked: Staff was very atentive and accommodating. The staff at the front desk are very welcoming and always in a good mood.

Bad

Exceptional

Exceptional

Exceptional

Exceptional