Passable

Liked: Close to public transport, nice area
Disliked: Rooms were dirty

The location was better than...

Liked: The location.
Disliked: The pillows - asked for extra ones and never got them! The pillows were super flat! The shower head didn’t work and there was a leak behind the toilet. The windows didn’t isolate enough the sound from the outside.

Very good

Liked: Some of the staff is really polite and helpful
Disliked: No garbage bags in the room

Out of 6 stays at...

Liked: We have stayed at this hotel 5 times before over the past two years. Most of the stays have been reasonable. We have never liked the shower, but it’s Berlin so our expectations were not high.
Disliked: This time we were in what they categorized as a “premium “ room. The WiFi didn’t extend to our room, but if you opened the room door you could get a signal very strong. Even the hotel manager could not get it to work.We never received any maid service for the entire three night stay. In the past service was limited and we mentioned this to the manager and he was very surprised. One issue was the maids do not speak English at all.The room also had spider webs in the room corners so no real deep cleaning done we think.

Laver Cup in Berlin

Liked: Perfect location for the Uber Arena
Disliked: Nothing

Very good

Very good

Liked: It was nice stay, with comfortable bed, balcony and clean bathroom.
Disliked: Hotel is located on the main street, it is very noisy. During the sleep i woke up many times, also there is very old air conditioning and the cooler is also very noisy to use at night. After shower water got stuck.

Expensive, noisy, difficult and uncomfortable

Disliked: There was no kettle, cups or mugs, teaspoons or any basic kitchenware although the room was advertised as "self-contained" with kitchenware. There was a microwave and stove top but nothing to enable them to be used. We had to ask reception for a kettle and cups and bowls which they only provided when it was pointed out that the room description included kitchenware.The bathroom was dark and gloomy. Strangely it had a Dyson air handryer installed. The area was noisy and meant that windows had to be kept closed to sleep. This was the most expensive hotel, (almost double other places), we used on our European tour and had the least facilities of anywhere. Not somewhere we would be recommending or returning to.

Passable