Every staff member was friendly and helpful. The room was clean and had nice bedding and pillows.

Liked: Very nice and helpful staff. We got lost on our way there and a staff member helped us find our way.
Disliked: No microwave available. Fridge was a mini bar - I couldn't put my own stuff in it.

Quirky, fun hotel in the...

Liked: - Inviting lobby/bar space- Sunny outdoor area- Comfortable bed- Oversized shower
Disliked: - Room was rather small with limited space for luggage- Limited food available at the hotel

Superb

Liked: Great size rooms with fridge in room, 24hr gym and 24hr complimentary tea, coffee and water.The bar closes a bit early and the breakfast isn't really great value but lots of options available on door dash and great restaurant options across the street

Very good

Clean, comfy, and great vibe.

Liked: Location is great. Rooms are spacious, clean, and bed is comfy. Lobby is very well designed and great for lounging.

Exceptional

Liked: decoration and details. lobby area had many seating.

Exceptional

Pleasant

Disliked: Not as Nice as the picturesOver priced ( knowing booking.com didn’t handle my price claim which was dissapointing). I should have cancelled it on booking… expected more responsiveness from you

Lovely location and facilities

Liked: Wonderful location if you enjoy Japantown. Nice lobby. Fresh coffee in the morning. Easy parking underneath.

Clean, delicious, large rooms

Liked: The best SF hotel experience over 7 years. Clean neighborhood (not SF clean, but really clean), nice design, delicious breakfast, spacious rooms.