Every staff member was friendly and helpful. The room was clean and had nice bedding and pillows.

Liked: Very nice and helpful staff. We got lost on our way there and a staff member helped us find our way.
Disliked: No microwave available. Fridge was a mini bar - I couldn't put my own stuff in it.

Superb

Liked: Nice room, good location
Disliked: Very cold bathroom

Clean, but pricey

Liked: room was clean & spacious. Bed was very comfortable.
Disliked: First room we received was a suite. Terrible view of the roof top A/C unit as well the adjacent tower not 50 yds away. Complained to front desk and they moved us to a king room with an improved view of Post st., however a smaller room . Pin them down on your "out the door cost" for your room Too expensive!! Booking.com states the rate to be $310/night. My Cap statement shows $717.71/night. Be very certain of their various add on fees and taxes before you book. I hate surprises and this was a big one!

Exceptional

Beautiful hotel, excellent location.

Liked: Lovely architecture, welcoming staff, extraordinary room.
Disliked: Breakfast buffet was outrageously expensive - we passed.

Good

Good

Liked: Everything is lovely
Disliked: Honestly just the location. These nothing wrong with it, just not my favourite neighbourhood to stay in.

Exceptional

I would stay again based...

Liked: The location is ideal with access to good restaurants and shopping.
Disliked: The room was dusty and the temperature of the room is based on the outside temperature of San Francisco. Therefore, if it is cool outside, the inside only blows hot air in your room. I was told to just turn off the temp control in the room and just open the windows if I was too warm.

Lovely!

Liked: Amazing staff! Delicious breakfast. Love the workout area and all the fun places to hang out with friends and family.