Hôtel Jeanne d'Arc Le Marais Guest Reviews
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Write a review
Ashley Fri, 3 January 2025
Exceptional
Liked: Friendly staff, spacious room, amazing location
Disliked: I don't have anything constructive here to add... I was well taken care of and slept like a baby
Lyndsay Fri, 20 December 2024
The rooms are not as...
Liked: The hotel was located in a pretty area
Disliked: We both feel that the hotel is extremely overpriced and very dated. The first room we were offered was nothing less than totally unacceptable; having spent some €670 on two nights accommodation and having travelled lots we both expected much more. The room had damp on the wall, very tired wallpaper split at the seams , worn carpets and not to mention a very dated bed with two single mattresses pushed together.Generally the hallway carpets were all very worn and full of laundry bags from rooms being changed. We could go on and on as the hotel should be judged as found but to summarise it’s far too expensive for what it has to offer in its accommodation. Having booked because of the images displayed by them here it simply doesn’t measure up for the money and we left after two nights feeling somewhat disappointed.
Bashir Tue, 17 December 2024
A Perfect Parisian Stay at...
Liked: We recently stayed at Hôtel Jeanne in the heart of Le Marais, and it was nothing short of exceptional. From the moment we arrived, the experience was made truly memorable by the incredible staff and the hotel’s prime location.The hotel is perfectly situated—just a 4-minute walk from the metro—making it incredibly convenient to explore Paris. Major landmarks like the Louvre, Notre-Dame, and other key sights are all within easy reach, offering a seamless blend of culture and charm right at your doorstep.What really elevated our stay was the impeccable service. A huge thank you to Stephan and Icham at reception, who went above and beyond to ensure everything was perfect.Stephan, who worked the night shift, was an absolute star. No matter how late we returned, he welcomed us back with a warm smile and always went out of his way to make us comfortable—whether it was offering drinks or sharing a friendly chat. His attentiveness and kindness made us feel truly valued, and his dedication to guest satisfaction was exceptional.Icham was equally wonderful, always on hand to help with anything we needed, from recommendations to ensuring every detail of our stay was seamless. His professionalism, warmth, and helpful nature set the tone for a fantastic experience.The hotel itself was spotlessly clean—a reflection of its high standards—and every corner was beautifully maintained. A delightful bonus was the excellent coffee, which became a much-anticipated treat every morning.If you’re looking for a hotel that combines a fantastic location, outstanding cleanliness, and exceptional service, Hôtel Jeanne is the perfect choice. Thank you, Stephan and Icham, for making our stay so memorable. We can’t wait to return!
Disliked: Loved it all
Naushad Sun, 8 December 2024
Superb
Nancy Tue, 3 December 2024
Pleasant
Marcia Tue, 26 November 2024
Terrific hotel in a great...
Liked: This property is in an excellent location with lots of boulangeries and restaurants near by. We used the local metro every day. The rooms are cosy and warm, we didn’t need heating even though it was 2 degrees outside. The staff were helpful and friendly. Room was quiet. Would definitely stay here again.
Disliked: Bathroom was very small, but it was fine.
Jennifer Wed, 20 November 2024
Super amazing
Liked: Very charming family suite with exposed wooden beams on the top floor! Spacious and very clean and comfortable. Friendly welcoming and helpful staff.
Emma Mon, 18 November 2024
Exceptional
Katie Fri, 15 November 2024
Exceptional
Liked: The staff were helpful, polite and cheery. The location was fantastic, close to restaurants and metro but just off it so quiet. It just had a lovely feel about it.
Ladislav Fri, 8 November 2024
Exceptional
Liked: personal was very friendly and speaking good english