Exceptional

Superb

Good

Superb

not comfortable but liked the...

Liked: The character of a very old rustic hotel and generally, very friendly and helpful staff.
Disliked: Bed was like sleeping on a park bench! Very hard and not at all comfortable with bedding very basic.No hairdryer, fridge or refreshment facilities in the room although two bottles of water usually provided each day when room cleaned. TV not working properly, would be helpful to have some English channels with news etc.Shortage of power points in room.No outside ventilation in room other than a very noisy fan.No air conditioningDécor looks very tired.One day my room was not cleaned and no one available to do so. Had to sort out myself!Given that Mexico City is a big tourist area, there was a lack of information in english and for the cafe menu.Having said this, the hotel is a very old building with very high ceilings so can understand complexities of updating!

Passable

Exceptional

Liked: Location if you want central is perfect. Most day trips are pick up right outside the hotel .It's an old colonial style building. Lots of character. It could do with a makeover but for the price? You really can't complain Rooms are very echoing as they are really high ceilings . I could hear a lot of noise sometimes as there's a courtyard the rooms all surround . Not terrible though. But if you are a moaner and want utter silence look elsewhere. They have a little bar and they also have a restaurant. I did eat at the restaurant and I cant complain. Plenty of food and good prices too. It was also busy so that says a lot . Open to non residents too .
Disliked: OK not the best place I've stayed . . Having to leave your key at the reception felt a bit out dated but its key locks and it's their policy. Not the end of the world . Room service wasn't daily . I'm sure if you ask it will get sorted though . The staff are extremely friendly and speak English.

Even in the chaos of...

Liked: The location was exceptionally good. The hotel is located in the center of the historical district. Close to the three different metro stations and the bus stops. Many restaurants and shops are near by.
Disliked: Location

Superb

Liked: Breakfast- OKLocation- very close to zocalo.
Disliked: This was a family trip and I couldn't have my mother visit me in the room (policy)..